At Hong Kong Yclound Limited, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website kansdss.shop and make use of our services. We also explain your rights in relation to your personal data. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Identification Information: This may include your name, email address, phone number, and billing/shipping address when you place an order or sign up for an account.
  • Payment Information: Payment information such as credit card details may be collected, but this is processed securely through trusted third-party payment processors.
  • Usage Data: We may collect information on how you interact with our website, such as IP addresses, browser type, time spent on our site, pages viewed, and other diagnostic data.
  • Cookies and Tracking Technologies: Our website uses cookies to improve your user experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and enhance your experience. You can control or disable cookies through your browser settings, but some parts of our site may not function properly if you do so.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process your orders and provide the requested products or services.
  • To improve our website, products, and services by understanding how our users interact with our content.
  • To communicate with you, respond to inquiries, and send you important updates or marketing material (with your consent).
  • To comply with legal obligations and enforce our terms of service.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors, delivery companies, and email marketing platforms, to fulfill your order and improve our services. These third parties are obligated to protect your information in accordance with this privacy policy.

We may also disclose your information if required by law or if we believe it is necessary to protect our rights, comply with legal processes, or prevent fraud or unlawful activities.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Protection Rights (For EU Users)

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data.
  • The right to correct any inaccuracies in your personal data.
  • The right to request the deletion of your personal data.
  • The right to restrict or object to processing of your data.
  • The right to data portability.

If you wish to exercise any of these rights, please contact us at support@kansdss.shop

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use encryption and other secure technologies to safeguard payment information and sensitive personal data. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot guarantee absolute security.

7. Cookies Policy

Cookies are used on our website to enhance the user experience. Cookies are small text files that are stored on your device to help us recognize you and remember your preferences. The types of cookies we use include:

  • Essential Cookies: These cookies are necessary for the website to function and enable you to navigate the site and use its features.
  • Performance Cookies: These cookies help us analyze website traffic and user behavior, which allows us to improve our site’s performance.
  • Functional Cookies: These cookies remember your preferences and provide enhanced features to improve your experience on our site.
  • Targeting Cookies: These cookies are used to provide personalized content or advertising based on your interests.

You can manage cookies through your browser settings. Please note that disabling cookies may impact the functionality of certain parts of the website.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the updated policy on this page and indicate the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we protect your personal data.